Privacy Policy

INFORMATION WE COLLECT
Aloha Rock Gym (“we,” “us,” or “our”) may collect personal information including names, email addresses, phone numbers, payment and billing information, website usage data, and communication preferences. Payment information is processed securely through third-party payment providers, and we do not store full payment card details.

HOW WE USE YOUR INFORMATION
We use personal information to provide and manage memberships, passes, programs, and services; process payments and transactions; communicate with you about your account, programs, events, and updates; send marketing or promotional messages only if you have opted in; improve our website, services, and customer experience; and comply with legal and operational requirements.

HOW WE SHARE INFORMATION
We may share limited personal information with trusted third-party service providers that help us operate our business, such as email and SMS platforms (including Mailchimp), analytics providers (including Google Analytics), payment processors, and website or hosting services. These providers are permitted to use your information only to perform services on our behalf and are required to protect your data.

TEXT MESSAGING PRIVACY
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

ANALYTICS AND TRACKING
We use analytics tools, including Google Analytics, to understand how visitors interact with our website. These tools may collect anonymized data such as IP address, browser type, and pages visited. You may control analytics tracking through your browser settings.

YOUR CHOICES
You may opt out of marketing emails at any time using the unsubscribe link included in our emails. You may opt out of SMS messages by replying STOP. You may also request access to, correction of, or deletion of your personal information by contacting us.

DATA SECURITY
We take reasonable administrative, technical, and physical measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure.

CHILDREN’S PRIVACY
Our services are not directed to children under the age of 13 without parental consent. If you believe a child has provided personal information without consent, please contact us.

CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

CONTACT US
If you have questions about this Privacy Policy or our data practices, please contact:
Aloha Rock Gym
hello@aloharockgym.com
72 Lauo Loop, Suite 103

Kahului, Hawaii 96732

Privacy Policy﻿